Your privacy, our priority.

• Account information: name, email address, and password when you register.
• Usage data: pages visited, features used, API call logs, and session duration.
• Payment information: processed securely via Stripe — we never store card details.
• Documents you upload for processing — stored encrypted and deleted after processing unless you opt to save them.
• Device and browser metadata for security and analytics purposes.

• To provide, operate, and improve the DocsFlow AI platform.
• To send transactional emails such as receipts, alerts, and account notifications.
• To analyze usage patterns and improve product features.
• To detect and prevent fraud, abuse, or security incidents.
• To comply with legal obligations and enforce our Terms of Service.

We do not sell your personal data. We share data only with trusted service providers (e.g., cloud infrastructure, payment processors, analytics) under strict data processing agreements. We may disclose data if required by law or to protect the rights and safety of our users.

We retain your account data for as long as your account is active. Uploaded documents are deleted within 24 hours of processing unless you explicitly save them. You can request deletion of your account and associated data at any time.

• Access: request a copy of the personal data we hold about you.
• Correction: update inaccurate or incomplete information.
• Deletion: request erasure of your personal data.
• Portability: receive your data in a machine-readable format.
• Objection: opt out of certain processing activities.

We use essential cookies to keep you logged in and functional cookies to remember your preferences. Analytics cookies help us understand how the product is used. See our Cookie Policy for full details.

We use industry-standard encryption (TLS in transit, AES-256 at rest), access controls, and regular security audits to protect your data. No system is 100% secure — please use a strong, unique password and enable two-factor authentication.

DocsFlow AI is not directed at children under 16. We do not knowingly collect personal data from minors. If you believe a child has provided us with data, please contact us immediately.

We may update this Privacy Policy from time to time. We'll notify you via email or an in-app banner for material changes. Continued use of the service after changes constitutes acceptance.

For privacy-related questions or to exercise your rights, email us at [email protected] or [email protected], or write to: DocsFlow AI, Avalapalli Rd, above ACT Internet Showroom, Hosur, Tamil Nadu 635109, India.